House rules

Terms and conditions

The general provisions for renting and using the apartment are governed by the apartment rules. The guest is aware of them and accepts them when they submit a reservation or application for the use of the apartment in oral, written, or electronic form. The host is not responsible for valuables and money located in the apartment and vehicle, as well as vehicles in the parking lot of the building. The guest undertakes to pay for all damage caused to the owner. All guests must present an appropriate photo ID (passport or ID) upon check-in. Tourist and promotional taxes are not included in the rental price and must be paid upon arrival:

  • 2.5 EUR/person/night (18 y +)

  • 1.25 EUR/person/night (7 – 18 y)

  • 0 EUR/person/night (0 – 6 y)

Apartment rules

 

Welcome to Apartma Vrtnica! To make your stay pleasant, please respect the following rules:

  • Smoking is prohibited in the apartment.

  • Parties and events are prohibited.

  • Take care of order and cleanliness.

  • Please avoid food and drink on the bed.

  • The apartment was completely cleaned before your arrival, so we ask that you wear slippers in the apartment for a better feeling, as wooden surfaces are more difficult to clean.

  • Treat the objects in the apartment like a good master. Be careful with the furniture and do not move it.

  • Lock the apartment when you are not at home and at night when you are sleeping.

  • Respect the neighbors and keep the peace between 22:00 at night and 06:00 in the morning and respect their property.

  • Please report any errors, damages, or dissatisfaction with items or services immediately to +386 40 558 506 so that we can fix them and improve the service.

  • In case of non-observance of the rules of the apartment, the owner has the right to cancel the guest’s further stay in the apartment, without reimbursement of rental costs.

  • Please collect waste separately to be as environmentally friendly as possible. Garbage containers (ecological island) are located in the parking area.

  • Parking and bike room are at your own risk.

  • For pets, please do not use the towels available to guests.

  • When leaving the apartment, close all windows and doors behind you for safety.

  • During your stay, we ask you to preserve our environment and rationally use water, electricity, AC, and central heating, so when you are not using devices, turn them off (lights, TV…).

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  • The staff may not enter the apartment or use the guest’s personal belongings, except in the case of prior notice and with the guest’s permission. The staff can enter the premises in the absence of the guest only in case of cleaning the apartment and changing the bed linen. They can also enter the premises when there is the slightest reason that the premises or the guest are in danger or that the internal rules are seriously violated.

     

    At check-out:

    • Check that the dishes are washed and stacked in the cupboards.

    • Clean up after yourself and take the trash out of the apartment.

    • When leaving, lock the door and leave keys in the mailbox Kavcic or the designated safe (we will give you the code).

    • In the event of damage, please notify us so that we can replace or repair the damaged item immediately.

"Please respect the property and neighbours"

Darinka

Tina